Privacy Policy
Effective date: 1 November 2026
This Privacy Policy explains how Picnics Club: Read Sing Play ("Picnics Club", "we", "our") handles personal information when parents or guardians and children use our app and related services. Picnics Club is intended for families and children. Parents or guardians should manage accounts and subscriptions.
Information we may process
Depending on the features you use, information processed may include:
- Account information: information supplied when an adult creates or manages an account, such as an email address and account identifiers.
- Subscription status: entitlement information required to manage access to paid content. Purchases made through Google Play are processed by Google; we do not receive full payment-card details from Google Play.
- App information: basic technical, diagnostic and content-access information needed for app operation, troubleshooting and subscription verification.
- Content stored on a device: offline books, favourites, progress, downloaded activities, and user-created recordings or artwork, where those features are enabled.
- Messages sent to us: your contact details and the content of support, privacy or account-deletion requests.
How information is used
We use information where needed to provide the app and its features, maintain an account, validate subscriptions and content access, respond to support requests, protect the service, and fulfil legal obligations. We do not sell children's personal information.
Children's privacy
Picnics Club is designed for children with parental or guardian oversight. Adults should manage subscriptions and any personal information submitted to us. Children should not submit personal details through support channels. If you believe a child has shared information that should not have been collected, contact us so we can review and address the request.
Third-party services
The app may communicate with Google Play services for app distribution, purchases and subscription verification, as well as hosting or technical service providers necessary to operate Picnics Club. Those services may handle limited information to provide their functions. Google’s services are subject to their own privacy notices. Any additional analytics, advertising or identity services used by the published app should be expressly listed here before this policy is published.
Offline content and device permissions
Downloaded app content may be stored locally to support offline access. Access to paid offline content may depend on subscription verification. Some optional features, if enabled, may require permission to use a microphone or device storage. Granting a permission does not by itself mean recordings or other media are uploaded to our servers.
Data retention and deletion
We retain account and service information only for as long as reasonably needed for the stated purposes, subject to any applicable legal, security or accounting requirements. Device-stored information can generally be removed by clearing app data or uninstalling the app; this does not by itself delete server-side account data. For account and associated data deletion, visit our Account Deletion page.
Security
We use reasonable technical and organisational safeguards to protect information. No internet-connected service or storage method can be guaranteed completely secure.
Your choices and rights
Parents, guardians and adult account holders can contact us to request access to, correction of, or deletion of information, subject to applicable law. You can manage Google Play subscriptions through your Google Play account. Deleting a Picnics Club account does not automatically cancel a Google Play subscription.
Updates to this policy
We may update this notice when app features, service providers or legal obligations change. We will update the effective date when substantive changes are made.
Contact
For questions or privacy requests, email hello@picnicsclub.com.