Account Deletion
Effective date: 1 November 2026
If you have a Picnics Club: Read Sing Play account, you or your parent or guardian may request deletion of your account and the personal information associated with it, without needing to reinstall or open the app.
Request account deletion
Send an email from the address associated with your account to hello@picnicsclub.com with the subject Picnics Club Account Deletion Request.
Include your registered email address. Please do not send passwords, payment-card details, or unnecessary information about children. We may ask for limited verification to protect your account from unauthorised deletion.
What happens next
After verifying the request, we will delete the Picnics Club account and associated personal information from systems under our control, except information we must retain for legal, security, fraud-prevention or accounting obligations. Such retained information will be restricted and deleted when no longer necessary. We will confirm the outcome by email.
Local downloads and subscriptions
Files stored only on your device, including offline downloads, may need to be removed by uninstalling the app or clearing its local storage. If you have a Google Play subscription, cancel it separately in Google Play; an account deletion request does not itself cancel payments administered by Google.
Questions
For privacy questions, see our Privacy Policy or contact hello@picnicsclub.com.